Shipping policy

Welcome to Goodsora (www.goodsora.shop). We are committed to providing a transparent and efficient shipping process for our customers across the United States.

1. Fulfillment Timeline (Handling Time)

We understand you want your items quickly. We prepare and ship all orders within 1 to 3 business days (Monday to Friday).

  • Order Cut-off Time: 5:00 PM (EST — Eastern Standard Time). Orders placed before this time will begin processing the same day.
  • After Hours: Orders placed after 5:00 PM EST, on weekends, or during Australian public holidays will be processed on the following business day.

2. Estimated Delivery Time (Transit Time)

Once dispatched, shipping typically takes 7 to 13 business days (Monday to Friday) to reach addresses within the United States.

  • The delivery timeframe may vary slightly based on your specific location and local postal service efficiency.

3. Total Delivery Window

From the moment you place your order to its arrival at your doorstep, the total estimated delivery window is 8 to 16 business days.

4. Shipping Fees

We are proud to provide FREE STANDARD SHIPPING on all orders across our entire store.

  • There are no hidden fees, no surcharges, and no surprise costs at checkout. The price you see is the final price you pay.

5. Where We Ship

Currently, we focus our operations exclusively on:

  • Customers residing within the United States.

6. Tracking Your Order

As soon as your order is shipped, you will receive a confirmation email with a tracking number. You can monitor your package's journey directly through our website or the carrier’s tracking portal (e.g., USPS, FedEx, or DHL).

7. Unexpected Delays

While we strive for punctuality, unexpected delays caused by customs clearance, extreme weather, or peak shipping seasons may occur. We appreciate your patience and will keep you informed of any significant updates.

8. Contact Information

Goodsora is operated by RETAIL RING PTY LTD. If you have any questions regarding your shipment, please contact our support team:

  • Legal Entity: RETAIL RING PTY LTD
  • ABN: 92 680 328 974
  • Registered Address: 55 Sailaway Street, MERMAID WATERS QLD 4218, Australia
  • Email: care@goodsora.shop
  • Phone: +61 468296609